Metro Vancouver

Common Questions

Everything you need to know about our service, safety, and policies.

Service & Timing

Insurance & Safety

Prohibited Items

For the safety of our drivers and compliance with local laws, we cannot transport the following items:

  • Dangerous Goods / Hazmat
  • Illegal Substances or Drugs
  • Firearms or Weapons
  • Live Animals
  • Stolen Goods
  • Unsecured / Leaking Liquids
  • Extremely Heavy Items (>300lbs)
  • Bio-hazardous Waste

*Drivers reserve the right to refuse any item they deem unsafe or illegal to transport.

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